RendoHelp Center

Taking payment

Record cash or card payments and keep fiscal records separate.

Counter and customer QR orders

  1. Select the unpaid order in Active and verify items and total.
  2. Select Confirm and choose cash or card.
  3. Complete actual collection and choose the accepted fiscal route for this register.
  4. Choose Yes only on an activated fiscal register; No confirms without a Rendo fiscal receipt. Read the detailed fiscal guide before using either route.
  5. Wait for confirmed success before handing over or repeating any action.

When the plan includes station routing, payment success releases counter/QR work to preparation once. A thermal customer ticket is operational, not a fiscal receipt.

Staff table orders

Open the table and choose Payment. Review total, already paid and remaining amount. Record the whole balance or a smaller positive amount in cash or card. Repeat for another tender until the balance is paid. Payments belong to the shift/register collecting them.

Read table service for rounds and corrections.

See payment and fiscal receipts for readiness and uncertain outcomes. Core counter sales without stations or Pickup complete on payment; preparation is handed off manually.

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