Serving tables and sending rounds
Send staff-created table rounds, move an order and settle cash/card balances.
Before service
Staff table service is included across plans independently of customer QR. Check the selected location's limits. Configure station routes when included; Core works without preparation stations. In Admin, create table areas and uniquely labelled tables. QR placement is optional for staff service. Enable Tables in location settings only if the venue uses them. Settle existing unpaid bills before disabling Tables. Counter QR has its own switch and can stay enabled when Tables is off.
Send rounds
- Open a shift, select Tables, then a free table.
- Add products, required options, quantities and notes.
- Review and send the round. Flow/Pro create routed station work and entitled tickets before payment. Core saves the bill without station tasks: communicate preparation instructions manually.
- Return to the occupied table to add a later round. Only the new items are sent.
Use area filters to find tables. Rounds require internet; do not send another copy after a connection failure until the existing result is checked.
Changes and payment
Move an unpaid order only to a free table. Manager-approved voids require a PIN and reason; corrections to previously printed station items can queue correction tickets where station printing is included. Check the revised total.
Choose Payment and record cash/card amounts up to the remaining balance. Partial payments leave the balance open; full settlement frees the table. After the first payment, finish settlement before adding new rounds. Another active register can collect the payment, which belongs to its shift.
Reviewed
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