Completing orders and ending service

Counter and customer QR orders

Core counter orders without stations or Pickup complete when payment succeeds; hand off preparation manually. For routed orders, use the steps below. If Pickup is disabled, Complete can finish an already-paid handover and mark remaining tasks ready: use it only after the actual handover.

1. Confirm every required preparation station is ready.
2. Select Show when an entitled Pickup display should announce the order.
3. Hand the order to the customer.
4. Select Complete to record collection.

If an order is not ready, check each station's task. A paid order can be reprinted through the available thermal receipt action; verify uncertain physical output first.

Table service

Table orders are not completed with the ordinary pickup Complete action. Preparation and payment are separate: settle the entire balance in Tables, and finish each station's work. Fully paying frees the table from its unpaid balance; pending preparation must still be finished.

End the shift

Review unresolved orders and print warnings. Count the drawer and close and reconcile the shift. Signing out or closing Windows does not close a shift or the certified fiscal device's day.