Closing and reconciling a shift

Close

1. Open the active shift and select Close register.
2. Review payments, cash movements and expected cash.
3. Count the physical drawer; use a blind count if the venue requires it.
4. Enter Counted cash and review expected, counted and difference.
5. Resolve listed unpaid orders and pending work.
6. Enter explanations and obtain manager approval when requested.
7. Confirm Close shift.

Expected cash is opening cash plus cash payments and additions, minus withdrawals and recorded cash refunds. Card payments do not change drawer cash.

Blockers and warnings

Unpaid active orders, including older unpaid completed tables, and pending fiscal work block normal closure. Failed or uncertain printing needs review; a significant cash difference needs the requested reason and approval.

Rendo preserves the reconciliation and queues a thermal shift report. If it fails, review the closed shift and use the authorized reprint action after checking the physical result.