Invite dashboard members and assign locations
Give owners, managers and viewers their own Rendo account and the right branch access.
Dashboard accounts use email and password. Operational Team/PIN staff use a separate identity at the cashier or station.
Invite a member
- As the business Owner, open Settings → Organization → Members & access.
- Choose Add member, enter the person's name and email, and choose a role.
- Assign the intended locations for a Location Manager or Viewer, then send the invitation.
- The recipient opens their personal setup link within seven days. A new user chooses a password; an existing user signs in with their existing password.
- Confirm the invitation is accepted and the correct locations are visible before handing over work.
Only an active customer Owner manages memberships and invitations. If setup emails are unavailable, contact Rendo Support. Resend replaces the old invitation link; revoke an invitation that should no longer be accepted.
Choose the role
| Role | Dashboard access |
|---|---|
| Owner | All business locations and membership management. |
| Organization Admin | All business locations; membership changes remain Owner-only. |
| Location Manager | Operational management for assigned locations. |
| Viewer | Read-only reports for assigned locations, or all locations if explicitly granted. |
A Location Manager needs at least one assigned location. Shared branding and creating branches remain organization-level actions.
Change or remove access
Review the role and assigned locations before saving. Access changes sign the affected person out of this business's dashboard sessions and remove its push subscriptions. Other businesses, paired devices and independent staff PINs are separate. The last active Owner cannot be removed or demoted here.
Reviewed
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