Staff, roles and permissions
Give each person the minimum access needed for their work.
Add staff
In Admin → Team, select New access, enter a name, role and unique 4–8 digit PIN. Assign station workers to their active station, then save.
Active POS staff capacity is per location: Core 5, Flow 15 and Pro 30, unless overridden. Creating or reactivating staff checks the limit. Inactive/archived profiles preserve history without using an active place; owner dashboard accounts are separate.
| Role | Intended work |
|---|---|
| Location manager | Location operations, payments, cancellations, devices and approvals. |
| Cashier | Location orders and payment confirmation. |
| Station worker | Work at the assigned preparation station. |
| Viewer / display | Approved read-only display access. |
Organization owners and administrators manage broader organization access. Permissions are checked for the relevant organization and location; knowing a URL does not grant access.
Change access
Edit name, role, station or PIN; suspend temporarily; reactivate when appropriate; remove access while preserving historical records. Sign out and start a fresh session after role or PIN changes.
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