RendoHelp Center

Getting started with Rendo

Set up your location, team, menu and devices before live service.

Setup checklist

  1. Confirm the organization, plan and correct location in Rendo Admin.
  2. Check public name, address, currency, timezone and operating-day rollover.
  3. If included in the plan, create active preparation stations before assigning station staff and product routes; Core uses manual handoff.
  4. Build categories, products, prices, options and station routes.
  5. Add one Team profile per person with a unique 4–8 digit PIN.
  6. Pair the Windows terminal using a new one-time device code.
  7. Configure thermal printers locally and test every destination.
  8. For restaurant service, create table areas and tables, then test table rounds.
  9. If entitled, create and scan QR codes in a private browser. Keep customer ordering closed until ready.
  10. Test a full order, payment, preparation and shift close with the team.

If Stock & Recipes is active for the location, configure it after the menu: see stock and recipes.

Counter fiscal receipts require an accepted, configured and activated register; direct table fiscalization remains unavailable. Follow the venue-approved fiscal process.

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