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Creating and editing a counter order

Add products, options and notes before payment.

Create

  1. Confirm an open shift and select New order.
  2. Choose a category and product.
  3. Complete required choices and optional extras.
  4. Adjust quantities and add a useful preparation note.
  5. Review the total and select Confirm order.

The order receives a number, appears in Active and waits for payment.

Edit

Select the unpaid order, choose Edit, change items, options, quantities or notes, then Save order. The order must still be awaiting payment and not expired. Saving rechecks current availability and prices.

Connection loss

Windows can queue a new counter order locally and submit after reconnecting. Editing existing orders requires internet. Table rounds are online-only. Do not promise payment or printing while a required connection is unavailable.

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