RendoHelp Center

Hardware overview

Check Windows terminals, thermal printers and the fiscal-device boundary.

The paired Windows terminal connects the cloud workspace to local printers and displays.

Equipment

  • Windows terminal: Rendo POS and its local print service.
  • Thermal printer: customer and station tickets through a Windows USB queue or LAN ESC/POS connection.
  • Customer display: active cashier order on a configured second screen.
  • Station/Pickup screen: entitled operational views.
  • Certified fiscal device: separate venue-approved fiscal process during the pilot.

Before service

Check Windows time, timezone, internet, device access and print-service health. Print a test from every printer and verify customer/station routes. Confirm the approved release and installation with the installer.

Continue with terminal enrollment and thermal printers.

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